COVID-19: Does it accelerate digital transformation?

Abstract

The government in each country is a promoter of entrepreneurship and make opportunities for all, which generate egalitarian economic growth in society, but in our reality in Peru and others countries exists high percentage of micro, small and medium – sized companies exist, which are not very sustainable in time and even more sensitive to the global Covid-19 pandemic, that began in the year 2020. Since before this situation created by Covid-19, in international and national forums under the framework of The Peruvian National Competitiveness and Productivity Plan 2019-2030, they point to information technologies or digital technologies as a good business innovation strategy in order to promote a less unequal competitive environment with higher productivity and therefore more profitable for all companies regardless of their size.
Now, in times of Covid-19 the adoption of digital technologies is more current and the implementation in all companies regardless of size is necessary, which will allow companies not only to add value to their customers but to survive as a business and be more profitable. This situation is definitely accelerating the adoption of technologies in a better way in all companies and expanding the digital customers experience.